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Privacy Policy for Your Wallet Path

presiden slot Privacy Policy explains what we collect when you open an account, verify your phone, use a mobile browser, or connect DANA and QRIS.

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presiden slot Privacy Policy for Your Wallet Path
REQUEST HELP CLEARLY

Where Privacy Questions Meet Account Support

A clear contact path matters when a privacy question is tied to a login or wallet status. We place account help close to the cashier path so you can describe the exact record without sending unnecessary details. When you contact us, use the account phone number or payment reference already connected to your request. This helps us confirm which record you mean while limiting extra data shared through the support route.

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Account access

If phone verification or account access raises a privacy question, use the support link beside the account area. Tell us which step appeared and the phone number linked to your account; never send a password or full wallet PIN.

Wallet status

For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account record, include the payment rail and reference shown in your account. We can then check the matching status without asking you to resend unrelated account data.

Privacy request

To ask for access, correction, or removal of data where local law permits, use the same support route and state the request plainly. We may confirm your account step before discussing records connected to your identity.

DATA HANDLING DETAILS

What We Keep Behind Your Account

Privacy depends on clear handling at each account step, not on vague promises. Our policy explains how we use contact details, device signals, cookies, wallet references, and security records when you move…

Account data

We may hold the phone number and account details you provide during registration and phone verification. These records help connect your account access to the correct profile and help us answer a privacy request about that profile.

Device signals

When you use the mobile browser path, we may record limited device and session signals linked to security checks. These signals help identify an unusual access attempt; they are not a reason to request your private device files.

Cookies

Cookies can keep a session working and remember basic settings during an account visit. You can manage browser cookie controls, although restricting them may interrupt phone verification or require you to repeat an account step.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference can be retained with its status and account link. We use that record to trace a payment question and separate one transaction from another.

Security records

We keep access and verification events for security checks, including when an account step was completed or challenged. If you do not recognise an event, contact support through the account route so we can locate the relevant entry.

Retention and changes

We retain records for the period needed for account security, transaction reconciliation, dispute handling, or legal duties. Where local law permits, you can request access, correction, or removal, and we will explain any restriction.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the searches we hear most often from people preparing an account. Each response stays close to an actual action: phone verification, a wallet reference, a browser cookie, or a request sent through support. If your situation involves access or eligibility, remember that it depends on local law. For a record-specific answer, include only the account detail needed to identify your request.

It covers account details, phone verification, device and session signals, cookies, wallet references, security events, retention, and requests about your data. It also explains how DANA, OVO, GoPay, QRIS, bank transfer, and virtual account records may be linked to an account.

We use the phone number supplied during account creation to support phone verification and connect access to the correct profile. It can also help us locate a privacy request. We will not ask you to send a password or full wallet PIN through support.

Yes. The Privacy Policy covers payment references, status, timing, and account links for DANA and QRIS, as well as OVO, GoPay, bank transfer, and virtual account records. These details help us trace a specific transaction question without needing unrelated data.

You can ask for access to account data through the support route beside the account or cashier area. State that you want a data access request and provide the linked phone number. We may verify the account step before discussing records.

Send a correction request through the account support path and identify the inaccurate field, such as a phone detail or wallet reference. We may ask for a verification step before changing it, so the corrected record stays linked to the right account.

Retention depends on the type of record and the reason it is needed, such as account security, transaction reconciliation, dispute handling, or legal duties. Where local law permits, you can ask us to explain a retention period or request removal.

The policy describes data handling for account and wallet activity connected with Indonesia access. Availability and eligibility depend on local law. If you are unsure whether access applies to your location, contact support before sharing additional account or payment details.

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